You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. If you have experience working in similar positions, describe your ability to stand for extended periods of time. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Ready to see if youre the next Wawa associate? Wawa, Inc. is an equal opportunity employer. Think of the most persuasive speaker in your organisation. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Prepare all made to order food and/or beverages according to recipe or customer specifications. Get a free, personalized salary estimate based on today's job market. Pull expired items, document and discard. Jobs. Prepare all made to order food and/or beverages according to recipe or customer specifications. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Your input helps Glassdoor refine our pay estimates over time. Job Title: Customer Service Associate. The search is on! Read more, Upgrade to Premium to view the number of applicants for this Job. Prepare all made to order food and/or beverages according to recipe or customer specifications. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Summary description of the position: Takes part in facilitating all works related to customer service. Pull expired items, document and discard. Job Title: Customer Service Associate. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Stop fuel pumps if necessary. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Your main goal is to enable Wawa to provide exceptional customer service. Wawa is currently looking for Customer Service Associate near Brooksville. Required fields are marked *. Location: Field. Visit the Career Advice Hub to see tips on interviewing and resume writing. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Job Description. You can deactivate or delete job alerts by clicking the button below. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Companies. Institute for Human Resource Professionals (IHRP). Job Description. Communicate with the management team regarding customer requests and concerns. Click the link in the email we sent to to verify your email address and activate your job alert. Check expiration codes, face and inspect all items. Maintained high standards of customer service during high-volume, fast-paced operations. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. If you require an accommodation, please contact our Associate Service. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Employers ask this question to learn more about your work ethic. Lensa, Inc. - Lensa is a job search engine. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Store 8529 - Eldersburg, MD 21784. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. For Technical Issues please email: [emailprotected] . Example: I am very comfortable standing for long periods of time. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Department: Store Operations. The estimated base pay is $17 per hour. More. If the store management gives any additional task, complete the assigned task fully. If there is any contamination, carefully clean these areas. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Follow proper coding procedures. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. We're committed to being your source for expert career guidance. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate The estimated additional pay is $2 per hour. You can unsubscribe from these emails at any time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Learn more about Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Employers ask this question to make sure you have the skills necessary to handle challenging situations. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. The estimated additional pay is $2 per hour. Unlawful discrimination will not be a factor in any employment decision. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Perform customers fuel transactions. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. He apologized and left happy.. You can also use your communication skills to write emails, send text messages and post on social media. A valid drivers license is also required. Customer Service Representative job title. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Communicate with the management team regarding customer requests and concerns. Complete other tasks as assigned by store management. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Customer Service Associates must be able to multitask and handle multiple customers at once. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Wawa, Inc. is an equal opportunity employer. . Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Greet and provide an enjoyable shopping experience for all customers. Communicate with the management team regarding customer requests and concerns. We would love to be a part of your professional journey. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Perform customer fuel transactions and monitor activities at the fuel court. great place to work Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. You can update your choices at any time in your settings. Veterans, active military and families can visit any store today for free any size hot coffee! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Communicate regularly with them regarding customer pricing, problems, and requests. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Utilize the GREAT customer service and customer recovery model to ensure customer engagement. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Department: Store Operations. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Take care to maintain the appropriate level of cash in the safes. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Stock and refill products through out the entire store.6. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. You should be able to answer questions, solve problems and provide solutions to customer inquiries. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Come to us in your pursuit of success. Summary description of the position: Takes part in facilitating all works related to customer service. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Job Description. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. . Then you may be a perfect addition to the Wawa team. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. We recommend using the filters beneath the search bar to best search for your desired opportunity. Find the best jobs in the US, apply in 1 click and get a job today! Ensure the proper execution of assigned foodservice and beverage programs and procedures. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. The estimated base pay is $35,673 per year. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Join us or tag a friend to apply! Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. We would love to be a part of your professional journey. You have already created a job alert with same filters. Job Description. All Rights Reserved. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. All Rights Reserved. Maintain proper cash levels in register drawer and change machines. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa, Inc. is an equal opportunity employer. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Ensure coffee thermals are filled and working properly. Pull expired items, document and discard. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. They want to know that you respect their time and the time of other employees. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Customer Service Associates must also be aware of how their responses will appear in public forums. Learn more in our Cookie Policy. Explore the positions and descriptions listed below. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. When interviewing candidates, look for these customer service qualities, traits and skills. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Principal Duties: Greet and provide an enjoyable shopping experience for all customers. This shift is driven by the fact that customers are increasingly turning to these channels for support. Know Your Worth. Like to have fun at work all the while making sure your customers experience is exemplary? Location: Field. Your job seeking activity is only visible to you. Averages based on self-reported salaries. I had overslept and rushed to get ready. Follow proper coding procedures. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. For Technical Issues please email: recruitingsupport@wawa.com . A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. If necessary, stop the fuel pump. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. I think my outgoing personality would fit well here.. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Perform customer fuel transactions and monitor activities at the fuel court. Persuasive Speaking Skills. Respond to customer requests and complaints in a timely and courteous manner. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa, Inc. is an equal opportunity employer. Store 5284 - Miami Gardens, FL 33056. Part-Time. Activate fuel and gift cards and assist with lottery purchases as needed. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Ensure coffee thermals are filled and working properly. Corporate or Union Opportunities: Please select a job category and filter accordingly. Check expiration codes, face and inspect all items. Department: Store Operations. Store 5222 - New Smyrna Beach, FL 32168. Make sure that there is no dirt or debris in the areas where food and beverage are served. Stop fuel pumps if necessary. Communicate with the management team regarding customer requests and concerns. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Check expiration codes, face and inspect all items. Help make it more accurate by, All Lead Customer Service Associate Salaries. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Wawa, Inc. is an equal opportunity employer. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Maintain proper cash levels in register drawer and change machines. Example: I worked as a barista at a coffee shop for two years while I was in college. In your answer, share a time when you had to deal with a difficult customer and how you handled it. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Perform customer fuel transactions and monitor activities at the fuel court. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Part-Time. Unlawful discrimination will not be a factor in any employment decision. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

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